Shipping Policy

Every personalised gift is made with love — here's what to expect when it comes to getting it to you.

Production time As all our products are personalised, please allow 5–8 business days for your items to be prepared and dispatched after your order is placed.

Non-personalised items, such as select baby gifts, can be dispatched within 1–2 business days.

Need it by a specific date? Let us know in the order notes at checkout and we'll do our very best to make it happen.

Delivery timeframes (after dispatch)

• Within Australia: 1–5 business days (standard)
• International / Worldwide: Varies by destination — tracking details provided upon dispatch

A note on our process We take great care to ensure every personalised gift is crafted with love and attention, so every order arrives perfectly. Please note that the delivery timeframes above begin after your production period is complete.